Shipping Policy

Thank you for shopping with SK Communications!
We aim to deliver your products quickly and safely. Please review our Shipping Policy below:
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1. Shipping Coverage

We currently ship across all serviceable pin codes within India.
We do not offer international shipping at this time.
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2. Processing Time

● Orders are processed within 1–2 business days after successful payment confirmation.
● Orders placed on weekends or public holidays will be processed on the next working day.
● In case of delays (e.g., high order volumes or logistical issues), we will notify you via email or phone.

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3. Shipping Time and Delivery Estimates

● Metro Cities: 2–5 business days
● Other Cities/Towns: 4–7 business days
● Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to factors beyond our control such as courier delays, strikes, or natural events.
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4. Shipping Charges

● Shipping charges, if applicable, will be displayed during checkout based on your delivery location.
● We may offer Free Shipping on select products or above certain order values during promotional periods.
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5. Order Tracking

● Once your order is shipped, you will receive a tracking number by email or SMS.
● You can track your shipment on the courier partner’s website using the provided tracking ID.
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6. Delivery Attempts

● Our courier partners will attempt delivery up to two times.
● If delivery fails after attempts, the product will be returned to us. Re-delivery charges may apply.
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7. Order Issues

Please inspect your order upon receipt.
If you notice any of the following, contact us within 48 hours:
● Damaged package or product
● Missing items
● Wrong product delivered
We will work promptly to resolve your issue as per our Return & Refund Policy.
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8. Address and Contact Accuracy

Please ensure you provide:
● Correct shipping address
● Active contact number
We are not responsible for delivery failures or delays caused by incorrect information.
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9. Force Majeure

We are not liable for shipping delays caused by events beyond our control, including but not limited to natural disasters, pandemics, transport strikes, or government restrictions.
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10. Contact Information

For any questions about shipping or your order status, please contact:
📧 Email: skcommunications08@gmail.com
📞 Phone: 98361 40680
🏢 Address: 36, Swadhin Pally, Baranagar, Kolkata, West Bengal